The self-service platform is currently unavailable.

We’re constantly working to improve our self-service platform for our customers. Our platform will be undergoing enhancements between 6:00am and 9:00am Friday 18 January. This means the service will be temporarily down while we make some important updates for you.



ActewAGL

Accounts and sales

13 14 93

Monday to Friday 8.00am to 6.00pm

Calling from overseas +61 2 6248 3400

Media Contact

Mobile – 0414 515 359

Social Contact

www.twitter.com/actewaglassist

Head Office

ActewAGL House
40 Bunda Street
Canberra ACT 2600

GPO Box 366
Canberra City ACT 2601

Icon Water

24 Hour Faults, Emergency and General Enquiries

(02) 6248 3111 (opt 1)

Enquiries

(02) 6248 3111 – Option 2 for Accounts and Billing enquiries
Monday to Friday 8:00am to 6:00pm

(02) 6248 3111 – Option 3 for water and sewerage network enquiries
Monday to Friday 8:00am to 5:00pm

Special Assistance

TTY for hearing impaired: 13 36 77
Language Assistance: 13 14 50

Media Contact

Mob: 0414 516 533

Shopfront

12 Hoskins St
Mitchell ACT 2911

GPO Box 366
Canberra City ACT 2601

Twitter

For updates on faults and outages please head to Twitter @iconwater